Tool for Troubleshooting Errant Workflow Notifications (Doc ID 1931690.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.1.0.3 and later
Information in this document applies to any platform.

Symptoms

When going from draft to review, a workflow designed to select only one member in a user group sporadically seems to be sending out notifications to groups of users.


WHAT WORKS:

Sometimes the workflow works as designed.

STEPS TO REPRODUCE:

1. User attempts to move the workflow from Draft to Input & Review after entering comments.
2. The application clocked for some time and moved to next status without opening the window to select an owner nor signature request. Instead, the signature request mail is sent to all users in the above mentioned groups in the members column.




Cause

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