My Oracle Support Banner

Incorrect Pay Type Displayed In Customer Center For Failed Payment (Doc ID 1931708.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

When a failed payment is generated in BRM and when we check that payment on Customer Center Payments Tab, the description of pay type is displayed as "Voucher".

Please check the attachment where one can see the issue

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.