BRM: Pay Collects On Billing Day, Even If Promise To Pay Is In Effect

(Doc ID 1932181.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

An Account is in collections, has Credit Card as payment type selected, and has a promise to pay


Expected result

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No charges attempted to credit card, until scheduled day for promise to pay installment

Actual result

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If billing day for this account comes before the scheduled promise to pay installment day, upon running collections, credit card is charged for total amount owed.
 

Solution

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