Error: "Failed to Load Data" When Viewing User Access in P6 Web (Doc ID 1932397.1)

Last updated on JULY 24, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.2.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view the User Access page, the following error occurs.

ERROR
-----------------------

Failed to load data. Please try again, if problem persists contact your administrator.

java.lang.NullPointerException
     at com.primavera.common.util.SQLStatementUtil.getKeyORClause(Unknown Source)
     at com.primavera.bo.rules.calc.UserCE.calc_ProfileName(Unknown Source)
     at com.primavera.bo.schema.dispatch.UserCEDispatch.dispatch(Unknown Source)
     at com.primavera.bo.rules.calc.UserCE.dispatch(Unknown Source)

Changes

 

Cause

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