My Oracle Support Banner

OSM 7.2.2.4 GA Activation Tasks Process Responses From ASAP Very Slowly. (Doc ID 1932516.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

OSM performance is very poor. We observed that the orders are processed on the Activation tasks (communication with ASAP) very slowly.
For example the time of order execution in ASAP is less than 1 second and the time of the same order processing in OSM on given Activation tasks is from 5 minutes to 12 minutes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.