NullPointerException While Creating Notes
(Doc ID 1932894.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Demantra Demand Management - Version 12.2.3 and later
Information in this document applies to any platform.
The issue does not happen to user DM or a user created as Copy create from dm
However, when you create a brand new user, the issue occurs
They mention that for the dm user all works fine as there are no filters
However if login as another user under the dm module and try to create a note and click on Note nothing happens
This can be with users who have any other permission other than system ( Like power, casual user), with or without filters added, and is restricted group whose access is controlled through the admin login page
The Java console shows the following error
2014-07-14 16:32:53,179 CDT [LAF-init] ERROR dpweb.gui :: No Color Scheme loaded: using Demantra default settings
2014-07-14 16:32:53,510 CDT [thread applet-com.demantra.partner.client.main.PartnerApplet.class-1] INFO tunnel.general :: ODPM-50016: No proxy selected
2014-07-14 16:33:01,726 CDT [thread applet-com.demantra.portal.client.LogoutApplet.class-2] ERROR dpweb.general :: ODPM-70242: Internal Client Side Error
2014-07-14 16:33:18,209 CDT [thread applet-com.demantra.partner.client.main.PartnerApplet.class-5] INFO tunnel.general :: ODPM-50016: No proxy selected
2014-07-14 16:33:22,288 CDT [Keep_Session_Alive_Thread] INFO dpweb.connection :: ODPM-50002: Connectivity status is: 'Connected'
2014-07-14 16:33:33,025 CDT [Get_Meta_Data_Thread] INFO dpweb.query.data :: ODPM-50008: Note: Query RP: APAC CPFR loaded, contains 5943 combinations
2014-07-14 16:33:39,998 CDT [ViewPanelResizedListenerWorker] WARN dpweb.iconLoader :: ODPM-40329: The URL http://z66s-dmtrapp01.zebra.lan:9900/p03vcpcpfr122/portal/icons/57ICOmdp.gif is unreachable.
Support reproduction Steps
Support was able to reproduce the issue but in the following manner
If I create a user as dm and then make a casual user and add some filters, then I can add notes
However I create a new user ( not create as dm ) and make that user any user ( system or casual or power) give it some filters, then clicking on the notes icon( right click on cell--Notes or Edit --Notes) does nothing and the java console gets populated with the following
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