DP Server goes Down in LSH Application but its Process is still running at OS Level

(Doc ID 1933125.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Life Sciences Data Hub - Version 2.4 and later
Information in this document applies to any platform.


On Oracle Life Sciences Data Hub (LSH) 2.4 version,

When the APPS and SAS DPServers are started, they are listed in LSH application as being running.
After sometime (about 3 hours), the DPServers are listed from LSH as being down, even they are still running at OS level.

It is expected that the DPServers should not go down.

The issue can be reproduced with the following steps:
1. Start the application and SAS DPServers;
2. Verify the status of DPSrvers from LSH application.


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