Waybill and Packing Slip Data does not Display on the Receiving Record when Entered via RFGEN (Doc ID 1933307.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.0 and later
Information in this document applies to any platform.

Symptoms


When entering receipts via RFGen, the packing slip and waybill information that is entered is not displayed on the Receiving record in WAM. It is displayed in the Receiving Log.


The issue can be reproduced at will with the following steps:


1. Create and Issue a Purchase Order in WAM
2. Log onto RFGEN
3. Receive the item and enter the Packing Slip and Waybill information
4. Pull up the Receiving record in WAM
5 Item has been received but the Packing Slip and Waybill information is not displayed
6. Check the Receiving Log for the Purchase Order- the Packing Slip and Waybill information is populated

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms