Search With Store Number Gives Incorrect Result in Return
Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.
In Oracle Retail Point of Service (ORPOS) 13.4.x, a search with Store Number gives an incorrect result in Return. The prerequisite for searching a store number is that Point of Service (POS), Back Office (ORBO), and Central Office (ORCO) must be integrated.
Steps to Reproduce:
- Link a customer to the transaction.
- Select Return and search for the Store Number.
- Enter any invalid value in Store Number field (for example, 'abcd') and press Enter.
Actual Result: POS displays all the transactions of the linked customer.
Expected Result: If a transaction is not found for the store number, then a proper error message should be displayed.
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