Unknown Exception Occured Message Displayed Same Till Is Opened on Offline Register in ORPOS
Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Point-of-Service - Version 13.4 to 14.0.2 [Release 13.4 to 14.0]
Information in this document applies to any platform.
Oracle Retail Point of Service (ORPOS) allows a user to open duplicate tills on the same business date in different registers. This can happen when one of the registers is offline, which results in the following error:
Steps to Reproduce:
- Open Register 130, Open Till - 130 on the same register.
- Open Register 131 in offline mode. Open till 130 here while the register is offline.
- Bring register 131 online to the pos server
- Select POS
"An unexpected exception occurred. Please contact your system administrator.Press Enter to return to the previous screen"
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