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EID_DBAPP_DATABASE_ERROR Appeared when Attaching File With Japanese File Name (Doc ID 1934412.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Argus Safety Japan - Version 7.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 7.0.4 version, Common Function

When attempting to attach a Japanese File in Additional Information tab > Notes and Attachments,
the following error occurs.

ERROR
-----------------------
EID_DBAPP_DATABASE_ERROR

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a case form.
2. Go to Additional Information tab > Notes and Attachments
3. Click Attache File button and attach a Japanese file.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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