Database Extract Define Mapping Screen Hangs with Spinning Hourglass (Doc ID 1935081.1)

Last updated on MARCH 18, 2016

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial services Analytical Applications (OFSAA) Infrastructure, when you edit a T2T Database Extract and try to update the "Define Mapping" screen, after you click on the "Save" button, the screen hangs and the window indicating the Mapping has been saved successfully never appears.  The Database Extract mappings are not updated.

If you turn on script debugging in Interest Explorer as as described below, you get the following script error:

Line: 1630
Error: 'tableName' is null or is not an object

Line 1630 is the following in ETLMapperContentScreen.jsp:

rowId = rowId + "." + mappedNode.tableName +"."+ mappedNode.name;

Note: Do the following to turn on script debugging in Internet Explorer:

Go to Tools > Internet Options > Advanced.   Under "Browsing", do the following:

Un-check "Disable script debugging (Internet Explorer)
Un-check "Disable script debugging (Other)
Check "Display a notification about every script error"

You tried to clear the web server cache and re-start all OFSAA processes but neither solved the problem.

Steps to Reproduce:

  1. Go to Unified Metadata Manager
  2. Go to Data Management Tools > Data Ingestion > Database Extracts
  3. Select the Extract to Edit
  4. Open the Define Mapping screen and make update
  5. Click the Save button

The screen hangs at this point.

Cause

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