Adjustment Page Approval Tab Has Problems In Arabic Display (Doc ID 1935197.1)

Last updated on OCTOBER 16, 2014

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, AD - Adjustments

ACTUAL BEHAVIOR
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In Arabic Language CCB application, the Adjustment Page Approval Tab is showing a very big font compared with the other tabs.
So that the icon is mismatch on UI level.

EXPECTED BEHAVIOR
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All of the tabs should be in the same size and same font.

STEPS
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The issue can be reproduced at will with the following steps:
1. Using Arabic CCB system by applying Arabic language pack on CCB.
2. Go to Adjustment Page
3. See that the Adjustment Page Approval Tab is showing a very big font compared with the other tabs.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the tabs mismatch with each other on UI level. The size and font seems strange.

Cause

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