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ProcessSuppOrderRequest XML API Call Calculates Incorrect Date When Perform stduedate Supplement (Doc ID 1935403.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

The DD task's date value is incorrectly calculated after executing the processSuppOrderRequest XML API to process the supplement for a New Due Date (suppType = stduedate) on ASR or PSR orders where the server time zone is different from the client time zone.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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