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Pin_collect Errors During Credit Card and Debit Card Payment (Doc ID 1936343.1)

Last updated on OCTOBER 07, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.


On : Billing and Revenue Management (BRM) version, Collections Manager

When running pin_collect for credit card and debit card pay types, there are errors in cm.pinlog. Also the pin_collect run with verbose shows error count as 1 for 'Number of data errors encountered'.

pin_collect works for credit card (ctp) or direct debit (rbc) every time but with the mentioned error in cm.pinlog. How to correct the errors?

Error snippet :

Steps to reproduce:

1. Billing the accounts of pay_type direct debit/credit card
2. run pin_collect for pay_type direct debit/credit card.
    pin_collect -all -pay_type 10003 -vendor ctp -verbose -start $TODAY
    pin_collect -all -pay_type 10005 -vendor rbc -verbose -start $TODAY


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