Upgrade Hangs On SP_CR22014 Process and Never Completes
(Doc ID 1937217.1)
Last updated on MAY 06, 2021
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
The upgrade from 184.108.40.2069.4 to 220.127.116.118 (<Patch.18613470> - MSS_6_2_1_B738) hangs on the SP_CR22014 process for several hours and never completes.
How to reproduce the issue:
1. Download and apply a patch (in this case it MSS_6_2_1_B738)
2. Upgrade the database per the instructions outlined in the Installation Guide
- Oracle® Communications MetaSolv Solution Installation Guide Release 6.2.1
- Chapter 6 - Upgrading Oracle Communications MetaSolv Solution
- Installing a Maintenance Release or Patch on the Database
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