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Upgrade Hangs On SP_CR22014 Process and Never Completes (Doc ID 1937217.1)

Last updated on MAY 06, 2021

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.


The upgrade from to (<Patch.18613470> - MSS_6_2_1_B738) hangs on the SP_CR22014 process for several hours and never completes.

How to reproduce the issue:

1. Download and apply a patch (in this case it MSS_6_2_1_B738)

2. Upgrade the database per the instructions outlined in the Installation Guide
  - Oracle® Communications MetaSolv Solution Installation Guide Release 6.2.1
  - Chapter 6 - Upgrading Oracle Communications MetaSolv Solution
  - Installing a Maintenance Release or Patch on the Database




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