0.00 Value Is Enclosed With Parenthesis In The Exported PDF File In Central Office (Doc ID 1937813.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Central Office - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release. This article will be updated as official patch information becomes available.

When exporting transactions from Oracle Retail Central Office (ORCO) through Transaction Tracker , the brackets reflecting the negative is not working as expected.

Steps To Reproduce:

1. Complete a sale/ or return Transaction from POS application
2. Search that transaction in CO Transaction Tracker.
3. Click on Export button and export the transaction.
4. Verify the exported file.

In case sale transaction; Field's value covered with bracket even if it is "0.00" which should not be the case since it is not negative value. Fields are Discount, Returned Currency change.
In case return transaction; Value of Subtotal, Tax and Total doesn't have either bracket or negative sign

Cause

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