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Sometimes The OCCAS-SC Answers Slowly to SUBSCRIBE Message (Doc ID 1937884.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Communications Converged Application Server - Service Controller - Version 6.1.0 to 6.1.0 [Release 6.1]
Information in this document applies to any platform.

Symptoms

In the following HLR query flow:

sip subscribe
sip 202
sip notify
sip 200
map ati
map ati answer
sip notify
sip 200

sometimes the OCCAS-SC answers to subscribe slowly: 

2014-06-18 13:16:33,819 DEBUG ActorDistributedCacheWorker:14 BaseSipProtocolExtension - SIP protocol Extension receive Inbound message:

oracle.axia.protocol.sip.sipeventmapping.SipSubscribeInboundImpl: {PROTOCOL_NAME=sip, PROTOCOL_ADAPTER_ID=123a456789, RouterId=1, EVENT_PARAMS=rimasf.RIMASF, EVENT_DOMAIN_ID=pnAdomain, SESSION_ID=wlss-87654321-bedd7281a677c5cc21ace12345678901@192.168.0.1}
----- sip message dump -----
SUBSCRIBE sip:+12345678901@ocsb-test.net SIP/2.0

2014-06-18 13:16:34,084 DEBUG ActorDistributedCacheWorker:14 SipAxia2SipParamsConverter - [SID:0000000123456789000000000000002C][APP:framework][DEBUG][com.convergin.specific.axia.framework.mediation.protocol.sip.SipAxia2SipParamsConverter$MaxForwardConverter.convertSecondToFirst():346][going setHeaderInMessage with: [
oracle.axia.protocol.sip.sipeventmapping.SipResponseOutboundImpl: {PROTOCOL_NAME=sip, PROTOCOL_ADAPTER_ID=123a456789, SESSION_ID=wlss-87654321-bedd7281a677c5cc21ace12345678901@192.168.0.1}
----- sip message dump -----
SIP/2.0 202 Accepted

At AS (Application Server) side the subscribe timeout is 300ms, so sometimes it needs to resend the subscribe to another SSU (this is an failover mechanism at AS side).
But this causes the following error messages in the PN log:

2014-06-18 13:16:34,297 ERROR ActorDistributedCacheWorker:8 EventBrokerImpl - [SID:0000000123456789000000000000002C][APP:framework][ERROR][com.convergin.common.framework.services.impl.EventBrokerImpl.handleEvent():322][Encoutered error during event handling: com.convergin.common.useragent.state.UACSubPollingWFAR doNotify Illegal SIP state Session Id: 5 Method: NOTIFY ]
2014-06-18 13:17:04,079 ERROR ActorDistributedCacheWorker:19 UACSubWFAR - [SID:0000000123456789000000000000002C][APP:framework][ERROR][com.convergin.common.useragent.state.UACSubWFAR.subscribeTimoutOccur


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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