Performance Issue When Creating Sales Orders

(Doc ID 1938142.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Global Order Promising - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

When entering a new order line and tabbing frm the "Qty" field control is not
returned from the action for 15+ minutes.

Expect execution time to be < 1 minute.

The issue can be reproduced at will with the following steps:
1. Enter order header, save
2. Navigate to Line Items tab
3. Enter Ordered Item, tab
4. Enter "Qty" tab...delay for 15 minutes.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms