Performance Issue When Creating Sales Orders (Doc ID 1938142.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Global Order Promising - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
When entering a new order line and tabbing frm the "Qty" field control is not
returned from the action for 15+ minutes.

EXPECTED BEHAVIOR
-----------------------
Expect execution time to be < 1 minute.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter order header, save
2. Navigate to Line Items tab
3. Enter Ordered Item, tab
4. Enter "Qty" tab...delay for 15 minutes.


Cause

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