After Upgrade To OSM 7.2.2.4.3, ASAP Activation Task Hangs

(Doc ID 1938388.1)

Last updated on NOVEMBER 04, 2014

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

The work order hangs at the ASAP activation task.

When pausing the OSM-ASAP response queue, we noticed that the proper Order Complete Event response is returned from ASAP. However, for whatever reason, OSM is not picking up that response from the queue.

Cause

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