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Errors Launching WAM Forms: Applet Could not be Started and Java(TM) was Blocked because it is Out of Date and Needs to be Updated (Doc ID 1938472.1)

Last updated on JULY 10, 2019

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

WAM - Oracle Utilities Work and Asset Management
IE - Internet Explorer
URL - Uniform Resource Locator

When attempting to launch any WAM module, the following errors occur:

ERROR
-----------------------
" Applet could not be started." At the top, highlighted in yellow, there is another error which states, "Java(TM) was blocked because it is out of date and needs to be updated."



The Browser being used is IE. The Browser and Java versions being used are supported as per the Upgrade / Installation Guide that corresponds with the WAM version.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log onto WAM
2. Attempt to launch any module, for example, Work Order
3. Error is displayed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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