OPPM User License Error (Doc ID 1939391.1)

Last updated on APRIL 29, 2016

Applies to:

Primavera Portfolio Management - Version 9.0SP1 and later
Information in this document applies to any platform.

Symptoms

On: OPPM 9.0 SP1 version, when attempting to update user passwords OR when administrators attempt to create a user report the following error occurs.

ERROR
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You are authorized for 0 Full-use Named Users. After completing this operation the number of Full-use Named Users using this software will be [ ]. This will exceed your authorized Full-use Named Users count and violate your license agreement.
Please contact Primavera Portfolio Management or an authorized Primavera Portfolio Management licensor to purchase additional Full-use user licenses in order to avoid further violation of your license agreement.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into OPPM as Admin
2. Navigate to Setup-Users
3. Change the password in User Preferences for a user and save changes

Cause

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