Workorder Visibility With ASAP OCA Client with Two Interfacing Systems (Doc ID 1939440.1)

Last updated on NOVEMBER 11, 2014

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Goal

This is an issue with the ASAP OCA client with two interfacing systems.

There are two different systems using common ASAP instance for their services. System X is using ASAP with an automated system via OSM and system Y is using OCA thin client. System X orders are used for Broad Band and System Y orders are used for other services.

The issue here is that orders raised by System X are also visible in OCA thin client of system Y. However the customer does not want to view/modify the orders raised by system X in the OCA thin client.

Is there any solution that we can hide/restrict the orders raised by  the automated system X in the same ASAP instance of OCA thin client of Y?

 

Solution

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