Unable To Publish Demantra & SOP Measure In APCC (Doc ID 1939479.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Real-Time Sales and Operations Planning - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, LoadData

When attempting to publishing the APCC Measure
the following error occurs.

ERROR
-----------------------
The Collaborator Log files shows the the following error:

ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.MSC_PHUB_PKG", line 2364
ORA-06512: at line 1

java.sql.SQLException: ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.MSC_PHUB_PKG", line 2364
ORA-06512: at line 1

 

The APCC log file shows:

2014-10-15 14:58:37: Advanced Planning Command Center Populating API Starts
2014-10-15 14:58:37: msc_phub_pkg.populate_details_fn(0,,1,APCC-DM,,,10,,TRANSFER_QUERY:931)
2014-10-15 14:58:37: APCC Profiles are not set correctly. Please set the profiles correctly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Publish DM-APCC Measures workflow

2. Check collaborator.log file

3.  Set "MSC: APCC debug mode" profile to Yes.
Find APCC log file path by running
select msc_phub_util.log_file from dual;

Run publish workflow, reproduce the error
Get log file on database server and upload it
Set "MSC: APCC debug mode" profile to No.

4. Check the MSC%APCC% profiles



Cause

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