My Oracle Support Banner

MCP Concurreny Error Alert when FA is Amended by Host (Doc ID 1939494.1)

Last updated on OCTOBER 03, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version to [Release 2.2]
Information in this document applies to any platform.


Problem Summary
MCP Concurrency Error alert when FA is amended by Host

Problem Description
Concurrency Error. Please retry this transaction after pressing home button.
Dispatch an FA to an MCP, go Enroute, Amend the FA in the Host, send amendment to MWM, Press any button on MCP and the Concurrency Error message is displayed.
This is not too bad in most situations, perhaps, but is undesirable if the amendment is sent after the FA has entered the "Started" state. In this case, when the Complete button is pressed, the error is thrown. When the home button is then pressed all the entered completion informations has been lost and must be reentered.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.