MCP CONCURRENCY ERROR ALERT WHEN FA IS AMENDED BY HOST (Doc ID 1939494.1)

Last updated on MAY 28, 2015

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0 and later
Information in this document applies to any platform.

Goal

Problem Summary
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MCP Concurrency Error alert when FA is amended by Host

Problem Description
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Concurrency Error. Please retry this transaction after pressing home button.
Dispatch an FA to an MCP, go Enroute, Amend the FA in the Host, send amendment to MWM, Press any button on MCP and the Concurrency Error message is displayed.
This is not too bad in most situations, perhaps, but is undesirable if the amendment is sent after the FA has entered the "Started" state. In this case, when the Complete button is pressed, the error is thrown. When the home button is then pressed all the entered completion informations has been lost and must be reentered.
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Solution

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