Unable To Search By Cross Reference In Connection References Search Window; "No rows were found matching search criteria." (Doc ID 1939794.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1.528

Unable to search for a circuit using the Connection ID field in the Connection References Search window. A "No rows were found matching search criteria." message is thrown. However, the circuit can queried in the Connection Design Search window using the Connection Ref field.

According to the MetaSolv Solution Online Help documentation, the Connection Reference function allows users to associate a synonym or cross-reference with the connection ID your company has assigned to a connection and the connection ID your customer has assigned to a connection. Connection references enable you to search for a connection using your customer’s connection ID when you do not know the connection ID your company has assigned to the connection.

Cause

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