watcher Received request to restart ... Restarting Prevents Data Collection
Last updated on DECEMBER 28, 2017
Applies to:Oracle Communications Messaging Server - Version 6.0.0 and later
Information in this document applies to any platform.
Request to Restart, without Exited Abnormally
When the watcher log file shows "Received request to restart: ..." messages like below, but without the corresponding "exited abnormally" message, it means the periodic msprobe process has called for a restart for some reason.
To determine why msprobe called for restart, you must review the default log file covering the time of the "request to restart" message.
Exited abnormally is a separate problem - look for core files
If you see "exited abnormally" followed by "request to restart", for example:
Then you should be looking for core files from the process which "exited abnormally". Also, make sure coreadm is configured properly.
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