Allocations Are Not Reinstated When an Order Is Reinstated in RMS (Doc ID 1940928.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 to 13.2.9 [Release 13.2]
Oracle Retail Merchandising System - Version 13.0.7 and later
Information in this document applies to any platform.

Symptoms


When a closed order gets reinstated and the approval happens in a different session, only the order is reinstated; the associated allocation remains in closed status.


Steps to Reproduce:

  1. Create an order in approved status.
  2. Create an allocation associated to the order above.
  3. Cancel the order and allocation.  Notice their statuses are 'C'ancelled.
  4. Go to the ORDHEAD screen and click on 'Reinstate' option.
  5. Exit the ORDHEAD screen without approving the order.
  6. Now again navigate to the ORDHEAD screen and approve the order.
  7. Note that the message to reinstate the allocation is produced; the allocation remains in Cancelled status.

Changes

 

Cause

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