Engineering Workk Order (EWO) Order Number Partially Displayed When Ampersand Character is Included (Doc ID 1941022.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

When an ampersand character(&) is included in the "Work Order Number:" field while creating a new Engineering Work Order(EWO), only the numbers preceding the ampersand character are displayed on the EWO order's title bar. Example: Work Order Number:" field = 175&21 / Title bar = "Engineering Work Order - Summary - 175".  However, the EWO order's title bar includes the ampersand character after the DD task has been completed; "Engineering Work Order - Summary - 175&21 ***View Only***".

Image of partially displayed order number prior to DD task completion

Cause

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