Cycle Forward Is Incorrectly Granted Non-currency Resource On Existing Sub Balance Element Id

(Doc ID 1941577.1)

Last updated on NOVEMBER 12, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


On BRM 7.5_PS5 + Patch 18794867:

Cycle forward is incorrectly granted non-currency resource on existing sub balance element id on migrated customers

In Production its observerd an inconsistent behaviour on cycle forward charges on non-currency resource
During billing, pin_bill_accts granted non-currency resource id(1001028) on existing sub-balance element inconsistently on migrated accounts.
i.e For some of the migrated accounts , it is working correctly by creating new sub-balances with new element id but for some it is working as expected

This is resulting business impacts and causing revenue less to client.
That is fold event should apply on expired sub-balances on this non-currency to convert into currency impacts during billing.

Steps reproduced:
1) Simulated account setup as in Production through CMT XML
2) Loaded through CMT
3) Run billing and observed that cycle forward applied on existing sub-balance element id


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms