In Back Office (BO) Register Summary Report And Store Summary Report Are Note Getting Translated (Doc ID 1941706.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Back Office - Version 13.4.1 and later
Information in this document applies to any platform.

Symptoms

Register Summary Report and Store Summary Report always in English although the login user has his language defined as a different language other than English.

Steps To Reproduce:

1. Perform one transaction in ORPOS, then close till.
2. In Back Office have a user that has his/her lang defined as a different language, for ex: spanish. Reconcile the till, close register and then close store.
3. Verify the reports in Back Office application and they are not getting translated.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms