Last updated on MARCH 27, 2015
Applies to:Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.
The Remote Diagnostic Agent (RDA) tool does not collect the exports of the control plans on the Service Management System (SMS) server.
This is an annoying issue as support engineers may ask for Control Plans (CP) in the course of the investigation, whereas these Control Plans could have been collected initially by running the RDA report.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms