Sender Attaches File to Email, but Recipient Gets Attachment That Is Combination of Contents From Two Files (Doc ID 1942310.1)

Last updated on NOVEMBER 07, 2014

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.

Symptoms

Sender composed an email (via a third party mail client) and attached a Word document. The recipient opened the attachment and viewed the document, finding that in addition to the expected contents, the document also contained an image from another document in it (a PDF document which was in the same file directory on the sender's computer as the original attached file).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms