My Oracle Support Banner

Order Item Reference Disappeared After Revise Order With Adding Order Item (Doc ID 1942355.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

The Customer is using revision order functionality to add an order item into the original order. However, after the revision, the  Order Item Reference under the function is not added from revision order to the original order. The Order Item Reference under the function seems to have disappeared.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.