Error HY000 10058 in Customer Analytics - Cases - Status and Duration - Complaint Final Outcome (Doc ID 1942614.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Advanced Spatial and Operational Analytics - Version 2.4.0.0.0 to 2.4.0.0.0 [Release 2.4]
Information in this document applies to any platform.

Goal

OUASA 2.4.0.4.0

Out of the box report in Customer Analytics-> Cases-> Status & Duration-> Complaint Final OutCome is throwing an error.
All other OOTB reports for CCB - 54 in number - are working fine.

ERROR

 
The report shows the error whenever the dashboard is accessed:
1. Customer Analytics-> Cases-> Status & Duration-> Complaint Final OutCome
 

Solution

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