Last updated on OCTOBER 18, 2016
Applies to:Oracle Utilities Advanced Spatial and Operational Analytics - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.4]
Information in this document applies to any platform.
Out of the box report in Customer Analytics-> Cases-> Status & Duration-> Complaint Final OutCome is throwing an error.
All other OOTB reports for CCB - 54 in number - are working fine.
The report shows the error whenever the dashboard is accessed:
1. Customer Analytics-> Cases-> Status & Duration-> Complaint Final OutCome
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms