Downloading VCF Extraction (download Link) Using Immediately Taking A Long Time
(Doc ID 1943177.1)
Last updated on FEBRUARY 26, 2019
Applies to:Oracle Healthcare Translational Research - Version 3.0.0 and later
Information in this document applies to any platform.
TRC 3.0.1, users are noticing slow performance with VCF Extraction, with the download link.
Steps to Reproduce
1. Extract the gene brca1.
Immediately --> submit
3. Then click the download link
o the download link is about 4K or 5K, so not very large
o at the bottom left, it just says "waiting for "
o sometimes after 2 or 3 minutes to 10 minutes results return. Sometimes not. This is the problem. With such a small file, users believe it should not take this long.
o users notice this behavior on fresh sessions as well and o also with recently restarting weblogic.
o We do not think it is related to doing multiple compounding tests in the same browser (like for this particular webex session).
o they have tried several cases on first logins
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