Workflow Scheduler Crashes With Error Memory Could Not Be Allocated (Doc ID 1944628.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Utilities Billing Component - Version 1.6.1.14 and later
Information in this document applies to any platform.

Symptoms

The loss of functionality: Workflow scheduler crashes throwing the an error.
The sequence of events: Run the workflow scheduler
Where it happened: Workflow scheduler process
The significance of loss / cusotmer impact It is not possible to schedule any report
Include specific error messages (error number with syntax): "\CRecordset.cpp Memory could not be allocated, .\ReportManager.cpp
What IS working All the other Lodestar processes are working as expected
What is the expected or acceptable result?: To be able to schedule new reports
What about the system has recently changed? Upgrade to 1.6.1.13

Cause

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