MSR Status Always Shows as Offline
(Doc ID 1944975.1)
Last updated on MAY 27, 2020
Applies to:Oracle Retail Point-of-Service - Version 13.1 to 13.1.9 [Release 13.1]
Information in this document applies to any platform.
In Oracle Retail Point-of-Service (ORPOS), the Magnetic Swipe Reader (MSR) : Verifone MX 870 device status shows as offline allthough the MSR device is working fine.
Steps to Reproduce:
- Start POS application.
- Go to F3 Administration.
- Click on F4 Manager.
- Click on F3 System Status
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