Testing an Adapter in Central Coding Produces an HTTP Status 404: Not Found Error (Doc ID 1944996.1)

Last updated on NOVEMBER 14, 2014

Applies to:

Oracle Health Sciences InForm Adapter - Version 1.3.6 and later
Oracle Health Sciences Central Coding - Version 2.1.0 to 3.0.1 [Release 2.1.0 to 3.0.0]
Information in this document applies to any platform.

Symptoms

When testing Adapter in Central Coding to get the list of trials, a failure occurs with a message indicating: Can't connect to adapter at this url.  The request failed with HTTP status 404: Not Found.

The URL is correct and the virtual directory does exist on the InForm Adapter server. Also port 80 has been opened between the Central Coding server and InForm Adapter server.

For existing trials, get jobs fail.

Changes

 InForm Adapter was upgraded to 1.3.6 or later

Cause

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