Promotion Component ID is Missing in RTLog for BuyNofXforZ$off (Doc ID 1945283.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

Promo component ID is missing in RTLog for BuyNofXforZ$off. And this is causing error in Oracle Retail Sales Audit (ReSA) as "Promotion component cannot be blank for a Promotion".

Instructions to Re-create:

1.    Load a promo of type BuyNofXforZ$off. Say the item id as 40040004 and promo component id as 999411.
2.    Scan item 40040004.
3.    Delete item 40040004.
4.    Scan item 40040004.
5.    Complete the transaction.
6.    Promotion component id is missing from the deleted item in RTLog.

Cause

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