Back Office Register Summary Report Shows "NaN" Value (Doc ID 1945596.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Back Office - Version 13.4.7 to 13.4.9 [Release 13.4]
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


After logging in to Back Office (BO) as a Spanish user and checking the Register report, we note that the report displays the value "NaN" on the total lines.  The number shown on the lines is the correct value; however, it is displayed in an unusual format.


Steps to Reproduce:

1. Log in to BO as a Spanish user.
2. Access the Register Summary Report and note the 'NaN' value in the total line value.

Cause

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