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Closed/shipped Defective Internal Sales Orders Consuming Forecast (Doc ID 1945599.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Service Parts Planning - Version 12.1.3.7 and later
Information in this document applies to any platform.

Symptoms

On : VCP patch level - 12.1.3.7

ACTUAL BEHAVIOR
---------------
Closed/shipped Defective Internal Sales Orders consuming Forecast

EXPECTED BEHAVIOR
-----------------------
Defective ISO's internal sales orders should not consume the usable forecast

Customer reports:
I could see open defective ISO's are not consuming forecast whereas closed ISO's are consuming forecast.
My observation on collection workbench:
-- part condition is available for open defective ISO's
-- part condition is null for closed defective ISO's
-- I have updated item type to defective on MSC_SALES_ORDERS and rerun the plan and now I am seeing closed defective ISO's are not consumed forecast.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Service parts planner
1. run plan and verify forecast consumption

Cause

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In this Document
Symptoms
Cause
Solution
References


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