Unable to Load Cascaded Multilist in Firefox/Chrome When Special Character Is Used (Doc ID 1946299.1)

Last updated on JANUARY 25, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
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Cascaded multilist values are not loading on Firefox/Chrome


EXPECTED BEHAVIOR
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Cascaded multilist values are loading successfully regardless of browser


WHAT IS WORKING
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Cascaded multilist values are loading successfully on IE


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Web Client using Firefox/Chrome
2. Open the object and click Edit button
3. Go to the attribute which is configured by cascaded multilist, launch the palette of cascaded multilist
4. The message 'Loading Data..' is shown and values are not populated

Cause

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