Existing Balances Got Deleted While Migrating New Balances of the Same Accounts Through CMT (Doc ID 1946301.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

While migrating new balances of the same accounts through CMT( Conversion Manager), some existing balances got deleted.

Steps to reproduce the issue

1) Import Subscriber data successfully through CMT
2) Import Balances data related to Subscriber data
3) Check the bal_grp_bals_t and bal_grp_sub_bals_t table data
4) Import Balances of the same subscriber with different resource id
5) Check the bal_grp_bals_t and bal_grp_sub_bals_t table data
6) The data imported in Step2 got deleted
7) Only data imported in Step4 exists

It was unable to proceed on rating and billing, due to non-existing balances.

Changes

 

Cause

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