Error While Canceling an Active Promotion (Doc ID 1946429.1)

Last updated on JUNE 03, 2015

Applies to:

Oracle Retail Price Management - Version 13.1.7 and later
Information in this document applies to any platform.

Symptoms

Running Oracle Retail Price Management (RPM) 13.1.7.

When attempting to cancel a specific promotion component detail, the following error occurs:


The issue can be reproduced with the following steps:

1 Log on to RPM and Navigate to the Maintain Promotion screen.
2. Enter a promo id and click on "Search".
3. When attempting to cancel a specific promotion component detail, the above error occurs.

Cause

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