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When saving a Person with the SSN (Social Security Number) that already exists in CCB, no Error/Warning displays (Doc ID 1946659.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

In CCB v2.4.0.1 or CCB v2.4.0.2, on the Control Central page, when saving a Person with the SSN (Social Secure Number) that already existed in the system, no  warning message displays.

Cause

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In this Document
Symptoms
Cause
Solution
References


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