Point of Service (ORPOS) Does Not Force a Customer Link When a Price Adjustment is Performed (Doc ID 1946731.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) 13.4.x, when performing a price adjustment, the user is not forced to link a customer to the transaction.


Steps to Reproduce:

  1. From the Sell Item screen, press F8 Pricing.
  2. Press F7 Price Adj.
  3. Scan the receipt to be price adjusted.
  4. User is returned to the Sell Item screen with the price adjusted item appearing in '+' and '-'.
  5. Press F6 Tender.
  6. Note that the user is not forced to link a customer.

Cause

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