msprobe SSL Test Fails, but MMP is Working Fine

(Doc ID 1946960.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Messaging Server - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

The every-10-minutes msprobe job is reporting errors like the following every time it runs:

But the MMP IMAP SSL port appears to be working fine - clients are able to connect to port 993 and proxy to the appropriate backend.

So it appears the error message is wrong. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms