Monthly Cycle Forward Fee Being Applied For Cancelled Product's Period (Doc ID 1947248.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

Advance Rental (Monthly Cycle Forward fee) being applied for Cancelled Product's Period, not obeying to the product cancel proration settings.

Scenario:

1) Created an account having Jul 1 to Aug 1 Bill cycle
2) Created a subscription with a product having monthly rental (cycle forward fee) as EUR 300.
[Product is having a Monthly Cycle Forward Event with the proration enabled for both purchase and cancellation]
3) On July 20th, using PCM_OP_SUBSCRIPTION_SET_PRODINFO, the product is cancelled for the future date 15-AUG-2014.
[Cancelled the product in the current cycle for the next month(future dated cancellation of product)]
4) Billed the account for the cycle Jul 1- Aug 1 using pin_bill_accts.

Actual Result:

In the bill, the rental is applied as EUR 895.86 [(295.36 for Jul 1 to Aug 1) + (300 for Aug 1 to Sep 1)].

Expected Result:

In the bill, the rental should be applied as EUR [(295.36 for Jul 1 to Aug 1) + (150 for Aug 1 to Aug 15)].

Cause

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