Monthly Cycle Forward Fee Being Applied For Cancelled Product's Period
Last updated on SEPTEMBER 19, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.5.0]
Information in this document applies to any platform.
Advance Rental (Monthly Cycle Forward fee) being applied for Cancelled Product's Period, not obeying to the product cancel proration settings.
1) Created an account having Jul 1 to Aug 1 Bill cycle
2) Created a subscription with a product having monthly rental (cycle forward fee) as EUR 300.
[Product is having a Monthly Cycle Forward Event with the proration enabled for both purchase and cancellation]
3) On July 20th, using PCM_OP_SUBSCRIPTION_SET_PRODINFO, the product is cancelled for the future date 15-AUG-2014.
[Cancelled the product in the current cycle for the next month(future dated cancellation of product)]
4) Billed the account for the cycle Jul 1- Aug 1 using pin_bill_accts.
In the bill, the rental is applied as EUR 895.86 [(295.36 for Jul 1 to Aug 1) + (300 for Aug 1 to Sep 1)].
In the bill, the rental should be applied as EUR [(295.36 for Jul 1 to Aug 1) + (150 for Aug 1 to Aug 15)].
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms