Mass Return Transfer (MRT) Generated Transfer Cannot Be Approved (Doc ID 1947838.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.2.6 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

When a transfer is generated by a mass return transfer (MRT), the Transfer type is not displayed in the [tsf] screen in some cases.  Therefore, the transfer cannot be approved because an error message appears saying that the transfer type is NULL.


Steps to Reproduce:

  1. Go to the [tsffind] screen.
  2. Select 'Edit' in the Action field, enter an MRT number and click Search.
  3. Open the transfer found.
  4. Notice that the Transfer Type field is empty.
  5. When trying to approve the transfer, an error message appears saying that the transfer type is NULL.
  6. Go back to the [tsffind] screen and search for the transfer by entering the transfer number.
  7. Open the transfer and notice that the Transfer Type field is not empty.

Cause

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